EPlus Certified Hotel House Keeping

The housekeeping department, in any hotel business, contributes to major amount of profit though it is considered as an ancillary service. The simple reason being, a customer demands a clean, tidy, and pleasing ambience.

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EPlus Certified Hotel House Keeping - CHK

Module Description

This is a competency level examination and to be a Certified Hotel House Keeping  , the following criteria will be examined-

  •   Understand the basics of housekeeping service including history of hospitality industry, structure of a hotel and functions
  •   Understand safety and hygiene of housekeeping
  •   Practice record keeping in housekeeping
  •   Understand laundry operations and cleaning
  •   Understand the machinery and its use
  •   Understand and practice cleaning and cleaning procedures
  •   Understand and practice bed preparation
  •   Understand areas for special attention
  •   Handle guests’ complaints
  •   Practice room changing methods
  •   Handle pest controlling
  •   Practice reporting and budgeting of H/K  
 

Mode of Exam

Online examination (60 MCQs)

 

Fee Structure

Registration Fee : LKR 4000/= 

Exam Fee: LKR 4500/=

 

Awarding Body