EPlus Certified Steward

Tasteful and experienced Hotel Steward utilizes exceptional customer service and hospitality skills to ensure all guests experience the best fine dining

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EPlus Certified Steward - CS

Module Description

 

  •   Icebreaker and Introduction 
  •   Self-Management 
  •   Team Building 
  •   Industry Introduction 
  •   Service Equipment 
  •   Types of Service, Menu and Cover 
  •   Food Outlet Procedures 
  •   Handling and Cleaning of Service Gears
  •   Service Sequence 
  •   Handling Special Situations 
  •   Health and Safety
  •   My Workplace 
  •   Know My Guest 
  •   Speaking Politely 
  •   Wow' Your Customer 
  •   Teams - Pillars of Success 

Mode of Exam

Online examination (60 MCQs)

 

Fee Structure

Registration Fee : LKR 4000/= 

Exam Fee: LKR 4500/=

 

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